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DOCK SCHEDULING

SET THE SCHEDULE.
FORGET IT.

You saw on the home page that DockHero bends to any dock. Here's how the schedule itself works — the modes, the rules, and the self-booking that keeps your calendar clean without you touching it.

app.dockhero.ca/appointments
DockHero schedule for a dock — appointments laid out across doors and time
SEE IT RUN

Watch dock scheduling, start to finish.

A quick walkthrough: launch the site wizard, pick your scheduling mode, add a load type, and watch a carrier self-book against a real PO — the whole loop in under two minutes.

youtube.com/@dockhero
SET ONCE

Three scheduling modes, locked at setup.

Pick how granular your dock runs — and the whole platform follows. You choose this once when you set up a site.

  • Whole warehouse — one shared calendar across all doors. Simplest to run.
  • By section — group doors (inbound / outbound / reefer) with their own hours and caps.
  • By door — each door schedules independently for maximum control.
SITE SETUP · MODEstep 1 of 3
Whole warehouse
By section  SELECTED
By door
SECTIONS
INBOUNDOUTBOUNDREEFER
YOUR RULES

Load types do the thinking for you.

Define the kinds of work your dock does, and every booking inherits the right duration, eligible doors and slot caps — so a 30-minute pickup never lands in a 2-hour load's slot.

  • Each load type carries its own duration and door eligibility.
  • Per-slot and per-day capacity caps prevent overbooking automatically.
  • Blackout windows and custom hours per day, per section or per door.
  • Works for any operation — palletized freight, bulk, containers, parcel.
app.dockhero.ca/settings
DockHero load types — each with its own duration, eligible doors and slot caps
SELF-SERVICE

Carriers book themselves — against real orders.

Send one secure invite link. Carriers enter a PO or SO and DockHero validates it against your order book before it hits your calendar. Wrong number, wrong dock, wrong week — stopped at the source.

  • PO/SO validation against your live orders — no junk bookings.
  • Three window modes: exact date, same week, or a window of days.
  • One invite link per customer — no accounts to provision, no spreadsheets.
  • Carriers see full appointment history and reschedule within your rules.
app.dockhero.ca/carrier/book
DockHero carrier self-booking form validating a PO against the order book
ON THE DAY

Check-in to check-out, tracked.

When the truck arrives, an admin checks it in with trailer number and reference. From there every appointment moves through a clean lifecycle — with full undo if something's logged wrong.

  • Admin check-in captures trailer number and reference.
  • Lifecycle: booked → checked in → on dock → loading → complete → departed.
  • Every status change is logged to the audit trail with who and when.
  • Full undo & rollback on any appointment.
app.dockhero.ca/appointments
DockHero appointment lifecycle — booked through checked-in, loading, complete and departed

NO IMPLEMENTATION PROJECT.
SET IT UP TODAY.

FAQ

DOCK SCHEDULING, ANSWERED.

Do I need an implementation project or a sales call?+
No. DockHero is self-serve — you create a site, set your mode and rules, and invite carriers the same day. There are no per-door fees and no required onboarding engagement.
Can carriers book without creating an account?+
Yes. Each customer gets a single secure invite link. They book against a PO or SO, which is validated against your real order book before the appointment lands on your calendar.
What types of warehouse is this for?+
Any dock-based operation — food & cold chain, retail, manufacturing, 3PL, e-commerce and wholesale. Because load types, hours and capacity are yours to define, the schedule fits simple single-dock sites and complex multi-site operations alike.
Does it handle multiple sites?+
Yes. Each site has its own scheduling mode, rules and calendar. Founding members include up to 5 sites; see pricing for details.
FOUNDING MEMBER

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HAPPIER CARRIERS.
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Founders pricing locked for 12 months, every feature shipped during your year, and a direct line to the founder. Spots are limited.

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